Mechanism Trouble Shooting
We buy the best mechanisms we can, but sometimes there are issues. Try these things first:
1. If your clock is not working, loosen the hex nut that is on top of the clock face and under the hands. There is tape holding the mechanism to the clock so it won't fall out. If it is too tight it compresses the works inside the mechanism.
2. Try spinning the long hour hand clockwise for three rotations. It sometimes helps the works get moving correctly.
3. If the short hand is hanging down to the 6, you can press it down onto the plastic part of the mechanism. First point the short hand toward the 12 and use your thumbs to rock it down toward the face of the clock.
4. If there is a brass screw on top, make sure that is not super tight. It needs to let the hour hand go around.
5. If the hands are touching, you can bend them so they don't touch.
6. If you are using a HEAVY DUTY battery, change to a normal battery.
1. If your clock is not working, loosen the hex nut that is on top of the clock face and under the hands. There is tape holding the mechanism to the clock so it won't fall out. If it is too tight it compresses the works inside the mechanism.
2. Try spinning the long hour hand clockwise for three rotations. It sometimes helps the works get moving correctly.
3. If the short hand is hanging down to the 6, you can press it down onto the plastic part of the mechanism. First point the short hand toward the 12 and use your thumbs to rock it down toward the face of the clock.
4. If there is a brass screw on top, make sure that is not super tight. It needs to let the hour hand go around.
5. If the hands are touching, you can bend them so they don't touch.
6. If you are using a HEAVY DUTY battery, change to a normal battery.